Refund policy
At Rhythm Fashions, we are committed to providing quality products and a reliable shopping experience. Please review our Return & Refund Policy below before placing your order.
1. Order Cancellation
- Cancellation requests may be made before the order has been dispatched.
- To request cancellation, please contact us as soon as possible at kamlesh_raval83@yahoo.com or 9604400538 with your order details.
- Once an order has been dispatched, cancellation may not be possible.
2. Returns
- Return eligibility may vary depending on the product category and the nature of the product.
- Products must generally be unused, undamaged, and in their original condition and packaging to qualify for an eligible return.
- Certain products may not be eligible for return due to their nature, hygiene considerations, safety requirements, or other applicable restrictions.
- Products that have been used, damaged, altered, or tampered with after delivery may not be eligible for return.
- If you receive an incorrect, damaged, defective, or incomplete product, please contact us promptly with your order details and clear photographs/videos of the product and packaging.
3. Refunds
- Refunds are generally not provided for change of mind, incorrect product selection, or personal preference, except where required under applicable law or where otherwise stated in the applicable product or return policy.
- If an incorrect, damaged, defective, or otherwise eligible product is verified and approved by Rhythm Fashions, we may provide an appropriate resolution in accordance with applicable law and our internal policy.
- Where a refund is approved, it will generally be processed to the original payment method. The time taken for the amount to reflect in your account may depend on the payment provider or bank.
4. Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, incomplete, or contains an incorrect product:
- Contact us as soon as possible after delivery.
- Provide your order number and registered contact details.
- Share clear photographs/videos showing the product, packaging, shipping label, and issue.
- Our team will review the request and determine the appropriate resolution.
Claims may be rejected if sufficient evidence is not provided or if the issue resulted from improper use, storage, handling, or damage after delivery.
5. Product-Specific Return Conditions
Certain categories may have additional return requirements.
For fashion products, items may need to be unused, unworn, unwashed, and returned with original tags and packaging where applicable.
For toys, stationery, kitchenware, car accessories, and other products, the item may need to be unused and returned in its original condition and packaging, subject to the applicable product category and return eligibility.
The specific return conditions applicable to a product may be communicated on the product page or at the time of purchase.
6. Shipping Costs
- Original shipping charges, where applicable, are generally non-refundable.
- If a return or replacement is approved because of an error attributable to Rhythm Fashions, the applicable shipping arrangements will be communicated to the customer.
- Any applicable return or re-shipping charges may depend on the reason for the return and the applicable product policy.
7. Return Review and Approval
All return, replacement, and refund requests are subject to verification.
Rhythm Fashions may request additional information, photographs, videos, or other evidence before approving a return, replacement, or refund.
Approval of a request does not automatically guarantee a refund if the returned product does not meet the applicable return conditions.
8. Contact Us
For questions or concerns regarding cancellations, returns, replacements, or refunds, please contact:
Rhythm Fashions
Phone: 9604400538
Email: kamlesh_raval83@yahoo.com
9. Policy Updates
Rhythm Fashions reserves the right to modify or update this Return & Refund Policy from time to time. Any changes will be published on this page.
We recommend reviewing this policy periodically for the latest information.